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HelpDesk

Organize and control customer support systems.
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Develop a help desk environment for processing customer requests and complaints. Manage all available assets, organize a database of standard materials and sensitive data, enable access to self-service features for registered users, etc. Generate performance reports.

Pros

  • Quick reporting
  • Log keeping

Cons

  • May fail to load a message randomly
  • Developed by helpdesk.com
  • File name: manageengine_servicedesk_plus.exe (120.2 MB)
  • Latest version: 11.4
  • License: Demo
  • Updated: February 01, 2019
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